You are here. You're possibly lost in the tech world, or your current provider is not guiding you through the technology landscape.
The good news is that we can definitely help guide you on your tech journey. All you need to do is arrange a quick discovery call where we can ask you some brief questions and listen to your issues and concerns. Nothing salesy, and all about you.
You've taken the brave step of donning a harness. You're ready to talk about your tech issues and concerns.
Well, at this stage, it's all like a Sunday stroll. We will ask you some questions, listen to your concerns, and work out if we're a good fit for each other. It's important to have the right sherpa guiding you, and it's important for us that you have the desire to succeed with a new IT provider.
Look at that view! You've decided to leave the cloud of previous IT providers behind and you're on the path to clarity!
We carry out a frustration-free onboarding. The whole process will take up to 100 days, but the liaising and handover with your previous provider wil be done in around 30 days. We will work hard to ensure you only pay the minimum required to your old IT provider for licences etc. Our guides will help you seamlessly transition from lost to found.
You've come on board and we've started setting everything up.
This is where we start to do a deep dive into your technology. We will carry out a very thorough scan of your systems, go through our checklists and make sure there aren't any wee beasties lurking under a desk. By that we of course mean mini-switches. And Windows 7 PCs. and expired software. And Flash Player. And old Java versions. Yep, we'll need coffee...
You've onboarded. We've scanned, probed and prodded. We have a list. We've not checked it twice. Yet.
Once you are fully on board and we've got to know each other for a month or two, we sit down with you and make sure you're hsppy we are on the right path. Then begins our work of making sure you are planning for the future and that you have the tech tools behind you to drive business growth.
We've onboarded you and we're working on a strategy for you. Now the ongoing support process is underway.
Every user, every Windows device, every server. We look after you and our first misison is to remove those annoying daily niggles you may have. This helps clear the way ahead. We are well above the clouds now and have a crystal clear view of your systems.
You've done it! You've tamed your IT systems and you now have that clear way forward!
As part of our ongoing care, we employ may security measures to keep you safe on a daily basis. All your users are working efficiently on robust IT systems, and you have complete visibility over your IT plans, billing, contracts and everything else you need. We work closely with you to ensure ongoing harmony. Once you're settled, we expand out the technology roadmap to cover the next 3-5 years so there are no surprises.