Whether you're dealing with technical glitches, software issues, or require IT guidance, our IT Service Desk is here to assist you every step of the way. We take pride in offering an extensive range of support options designed to cater to your specific needs.
Multiple Support Channels
User-Friendly Customer Portal Our easy-to-use customer portal serves as a central hub for all your IT service needs. You can use the portal to:
Local and Remote Support Our helpdesk is based in the UK, providing you with the confidence that you're receiving support from a local team. We proudly serve businesses across the South of England, but our support isn't limited by geography. Whether your team is centralised or dispersed, we have the capabilities to assist you effectively.
When you partner with Burton Technologies, you're not just another client; you're an essential part of our IT family. We take the time to understand your unique IT challenges, offering tailored solutions that address your specific concerns. We're here to help you navigate the complexities of IT, and we do so with a "you-centric" approach.
Proactive System Monitoring and Remediation
Your network deserves proactive care. Our system monitoring goes beyond the basics, ensuring that potential issues are spotted and resolved before they impact your operations.
Automated Patch Management and Windows Updates
Keeping your systems up to date is critical for security and performance. Our automated patch management streamlines the process, ensuring that your systems receive necessary updates without disrupting your workflow. Say goodbye to manual patching headaches.
Secure VPN Management
In an increasingly remote and connected world, secure VPN management is a must. We provide robust solutions to keep your data and connections secure, whether your team is at the office or working remotely.
Efficient Wi-Fi Management
A seamless Wi-Fi experience is vital for productivity. Our Wi-Fi management services ensure that your network is optimized for speed and reliability. Say farewell to dead zones and connectivity issues, and welcome smooth, uninterrupted wireless performance.