Problem: We were called by a company that had frequent issues with their accounts server disconnecting when processing larger transactions.
Solution: We went in and had a look at the system. At first glance everything looked ok, then on closer inspection a small but crucial setting on the server settings had been left on a default. We made a small change and the system started behaving properly.
Whether you have an in-house IT team or not, using an outsourced IT provider to project manage can bring many benefits to a business.
Firstly, it can save the business time and resources, as the provider will have the specialised knowledge and experience to manage the project efficiently and effectively. This can help ensure that the project is completed on time and within budget, while still meeting the required specifications. An outsourced provider can bring a fresh perspective to the project and may be able to identify areas for improvement from any original plans.
An outsourced provider can help mitigate risks, as they will have the expertise to anticipate and manage any potential issues that may arise during the project, and can help the business stay up-to-date with the latest technologies and industry best practices.
Lastly, outsourcing IT project management allows the business to focus on its core competencies, while the provider takes care of the IT project management. Overall, outsourcing IT project management to an experienced provider can help a business achieve its IT goals and stay competitive in today's digital landscape.
End user training is increasingly important. Previously, users may require training in your everyday systems such as accounting program, CRM and the like, but now everything is so geared around the Internet, training requirements have become more important and also require more ongoing forms.
We can ensure your staff are trained in cybersecurity awareness, from email scams and phishing to noticing discrepancies or errors on a website due to hacking or a slight mis-type in a website address.